A walkthrough for successful removal of McAfee Agent 5.5.x and 5.0.x

As you are well aware of the fact, that McAfee agent 4.8 reached its End of Life earlier in the year 2018. In replacement of this agent, McAfee has released McAfee Agent 5.5.x and 5.0.x. But these agents also came with certain problems. To look for solutions, one should not seek assistance from third-party but should follow the instructions given on the official website.

Problems that you may encounter with McAfee Agent 5.5.x and 5.0.x

Under the following circumstances, you might have to remove the McAfee Agent by yourself:

  • An upgrade file which failed to upgrade because of mismatched files and has stopped the “Force Uninstall” to perform its task.
  • Presence of corrupt files that got installed previously when you installed McAfee Agent 4.8.
  • Conflict aroused because of third-party software.

A solution to fix issues related to McAfee Agent 5.5.x and 5.0.x

Before you manually try to remove McAfee Agent, try the steps given below to remove it with the help of frminst.exe and the /forceuninstall

Step 1-Switch off McAfee service protection in VSE

VSE has a feature known as Access Protection feature that prevents McAfee service termination. You must disable this setting before going further or do the following:

In case, VSE is not managed by ePO

  1. Click “Start” on the device from which you want to remove the McAfee agent.
  2. Go to Programs, McAfee and then to VirusScan Console.
  3. Right-click “Access Protection” and go to its “Properties”.
  4. Uncheck the “Prevent McAfee service from being stopped” box.
  5. Click “Apply Settings”.
  6. Close the VirusScan console page.
  7. Now continue to the next step.

In case, VSE is managed by ePO

  1. Open the “ePO server” that is visible under“ePolicy Orchestrator Console” section.
  2. Select the location where you need to change the VSE policy.
  3. Expand the VirusScan Enterprise policy on the right panel.
  4. Tap the“Edit” option that is available next to“Access Protection Policies”.
  5. Tap“Access Protection” tab and uncheck the box saying“Prevent McAfee services from being stopped”.
  6. Click “Apply settings”.
  7. Send a wake-up call to the agent to apply the necessary changes, or wait for the next policy enforcement to take place.
  8. Now close the “ePO console”.
  9. Continue to Step 2.

Step 2– Run the frminst.exe /forceuninstall command:

  1. Click “Start” on the device from which you want to remove the McAfee agent.
  2. Type one of the following commands to carry on with the process.”c:\Program Files\Network Associates\Common Framework\frminst.exe” /forceuninstall

“c:\Program Files\McAfee\Common Framework\frminst.exe” /forceuninstall

  1. After this, the computer will restart automatically. If the computer fails to restart itself, then do it by yourself.
  2. Now your McAfee Agent can be installed once again.


You can perform this task under the supervision of experts. If you are seeking guided solutions to remove McAfee Agent on your own, then you must contact McAfee customer support executives available on chat and call.

John Adward, a creative person who puts his skills in Technical writing by making everything easier for readers to understand the complexity of any tech related issue like mcafee.com/activate.  Many popular e-magazines have released his articles. He has also been writing to people’s query related to technology.

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